Privacy Policy
Your privacy matters to us. Here is the plain-English version of what we collect, why, and how we look after it.
Last updated: October 2026
This Privacy Policy explains how Lanky Services (ABN 75 340 334 049) handles the personal information of people who contact us or use our website, lankyservices.com.au. We keep it simple and we only collect what we need to do the job.
What we collect
When you ask for a quote or get in touch, we may collect:
- Your name, phone number and email address
- Your suburb or address, so we know where the job is
- Any photos or details you send us about the job
- Basic website data (like pages visited) through cookies and analytics
Why we collect it
We use your information to:
- Give you a quote and book your job
- Turn up, do the work, and contact you about it
- Send you an invoice or receipt
- Improve our website and service
We never sell your information
We do not sell, rent or trade your personal information to anyone. Ever.
Who we share it with
We only share your details when we have to, and only with trusted providers who help us run the business, for example:
- Our email, phone and booking tools
- Payment or invoicing services, if you pay us
- If the law requires it
Cookies and analytics
Our website uses cookies and tools like Google Analytics and the Facebook pixel to understand how people use the site. This helps us make it better. These tools may collect anonymous data such as the pages you view and roughly where you are. You can turn cookies off in your browser settings at any time.
Keeping it safe
We take reasonable steps to keep your information secure and to make sure only the people who need it can see it. We only keep it for as long as we need it.
Your choices
You can ask us at any time to see the information we hold about you, fix anything that is wrong, or delete it. Just get in touch and we will sort it out.
Changes to this policy
If we change this policy, we will update this page and the date at the top. Please check back now and then.
Contact us
Questions about your privacy? Give us a yell:
Lanky Services (ABN 75 340 334 049)
Phone: 0439 973 051
Email: matt@lankyservices.com.au
Servicing Newcastle & the Central Coast, NSW
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